Farfetch

Luxury and premium fashion retailers were expected to remain resilient against economic headwinds after thriving during the pandemic. But 2024 has brought serious challenges for the sector – especially for those operating predominantly online.

Loyalty programmes are booming as brands compete for high-spending customers and invest in new channels to collect first-party data. But with traditional points-based schemes struggling to cut through, what can the high street learn from luxury brands when it comes to making their top shoppers feel valued?

Carol Hilsum's career has taken her from the aisles of Topshop, to her current role of senior director of open innovation and new venture at luxury etailer Farfetch. Ahead of her appearance at the Drapers Future of Fashion conference on 8 June, Drapers speaks to Hilsum about Topshop's heyday, the…

Through its Dream Assembly programme, fashion platform Farfetch is seeking to foster start-ups with the potential to change the industry for good

Back in 2009, a little-known etailer called Farfetch was shortlisted for the Best Etail Innovation award at the Drapers Etail Awards. This week, that same etailer has filed notice of its intention to float on the New York Stock Exchange.

Drapers explores what makes start-ups a good bet for retailers and investors

Drapers takes a look forward to the trends and technology that will define the direction of stores for the next 100 years of fashion retail. 

Three years in to her role as CEO of Farfetch-owned Browns, the former Net-a-Porter fashion director reveals how she has rebooted a fashion retail institution.

As Simon Burstein opens a new store for premium independent The Place London, he talks to Drapers about nurturing young designers, his career in retail and life after Browns.

As the role of the store manager becomes increasingly experiential, Drapers explores how this crucial customer-facing position is changing.