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Tag Archives: omnichannel

QVC: ‘We’re experts in that video commerce space’

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QVC television studio 2024 behind the scenes

Globally recognised as a television shopping channel, QVC is now ramping up its omnichannel presence with its DTC website, app and social channels. UK fashion director Sammi Rowe details QVC’s journey to this stage and why it is enhancing its fashion offering to include more brands and categories.

Inside Belstaff’s unified commerce strategy

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As British brand Belstaff celebrates its centenary, it is future-proofing its business operations with new technology and a unified strategy so the team can focus on the next 100 years of adventure.

How retailers can make stores the center of unified commerce

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Innovative technology is helping brands and retailers to empower retail store staff to transform in-store experiences in an omnichannel world. Find out how a unified strategy could be key to unlocking commerce success with Aptos.

H&M trials new store concept

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H&M UK and Ireland is trialling a new store concept in Manchester as part of its omnichannel-focused expansion strategy.

Frasers and AllSaints: three top tips for personalising the retail experience

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Panellists from Mike Ashley’s Frasers Group, British brand AllSaints and DTC cross-border ecommerce solution provider ESW spoke about how analysing customers’ wish lists online and creating physical engagement can help to personalise the shopping experience during the Drapers Future of Fashion conference.

M&S announces 20 new ‘bigger, better’ stores

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The retail giant is investing £480m in new bricks and mortar stores across the UK, to help deliver its omnichannel ambitions, and will create over 3,400 jobs nationwide.

M&S shakes-up digital team

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Marks & Spencer’s co-CEO Katie Bickerstaffe has reset her digital team to deliver on the retailer’s omnichannel goals and boost customer loyalty.