Operational excellence is the cornerstone of delivering a consistent and compelling brand experience across retail stores, particularly in today’s tech-driven, omnichannel retail world.
This webinar delves into the changing role of store staff, focusing on innovative approaches to operational communication and task management – the backbone of ensuring that store teams are aligned, empowered, and consistently on-brand.
Joined by The White Company and Hackett, in partnership with Cegid, this webinar provides actionable strategies for elevating your retail operations. We discuss:
- Accelerate productivity: task management tactics proven to turn chaos into choreography.
- Brand, meet consistency: how operational excellence feeds into brand consistency, delivering seamless brand experiences and store compliance.
- Empower your stores: how empowerment and operational excellence go hand in hand to create motivated teams.
Panellists:
- Debbie Kitchen, senior retail operations manager, The White Company
- Ramon Zevallos, retail director, Hackett
- Amy Bastow, managing director, Cegid Retail Store Excellence
Host:
- Graeme Moran, associate editor, Drapers
See the rest of the on demand Drapers Connects content here.