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Video: Elevating retail operations – strategies for empowering your store teams with The White Company and Hackett

This Drapers Connects webinar video features a panel of retail operations experts from The White Company, Hackett and Cegid discussing the evolving role of store staff, and revealing tactics for brands and retailers to optimise their frontline teams as we head into peak, and beyond.

Operational excellence is the cornerstone of delivering a consistent and compelling brand experience across retail stores, particularly in today’s tech-driven, omnichannel retail world.

This webinar delves into the changing role of store staff, focusing on innovative approaches to operational communication and task management – the backbone of ensuring that store teams are aligned, empowered, and consistently on-brand.

Joined by The White Company and Hackett, in partnership with Cegid, this webinar provides actionable strategies for elevating your retail operations. We discuss:

- Accelerate productivity: task management tactics proven to turn chaos into choreography.

- Brand, meet consistency: how operational excellence feeds into brand consistency, delivering seamless brand experiences and store compliance.

- Empower your stores: how empowerment and operational excellence go hand in hand to create motivated teams.

Panellists:

- Debbie Kitchen, senior retail operations manager, The White Company

- Ramon Zevallos, retail director, Hackett

- Amy Bastow, managing director, Cegid Retail Store Excellence

Host:

- Graeme Moran, associate editor, Drapers

See the rest of the on demand Drapers Connects content here.

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