Join this Drapers Connects webinar as we discuss the hot topic of returns. As paid for returns are on the rise, we will discuss what customers really want from returns, and how brands and retailers can exceed their expectations, with high street retailer New Look and returns solution provider ZigZag.…
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Consumer survey: what do shoppers want from returns?
Returns are the inevitable consequence of selling online, so understanding customer attitudes and expectations around them is crucial. A new consumer survey report explores what really matters to shoppers.